Last updated: 4 November 2025
This page is currently being updated. If you have any privacy related queries please contact us via the Contact Us page.
We collect information about you when you provide it to us and when you use SiteCompass, as described below.
We collect information about you that you provide to us:
Your email: When you submit an audit for a website we need to be able to send you a verification code to confirm that you are associated with that website.
Website URL: When you proceed with a SiteCompass audit, we store the website URL and link it to the email address so that you can access the relevant audit results at any time.
Communications with us: If you contact us via the Contact form, email, or social media, this information is collected but can be removed upon request.
We also collect some information automatically:
Logs: Like most services, we log access to our services in log files. This data includes date and time of access, IP address, browser user agent, and the page visited.
Website data: We collect the results of your website scans.
Usage information: We collect information on how you are using SiteCompass.
Cookies / Web storage: We use cookies and web storage (i.e., localStorage/sessionStorage) for the sole purpose of preserving state. For example, to remember who you are logged in as, or to remember where you are in performing a task. We may also use cookies to serve you relevant advertisements.
We collect information from these third-party sources:
Google Analytics: a web analytics service provided by Google Inc.
Google Analytics uses cookies to enable analysis of your use of the website. In using Google Analytics, SiteCompass employs the "anonymizeIp" feature which masks part of your IP address before storing or processing it.
Our Google Analytics is configured to disable all data sharing options (i.e., our Google Analytics data is not shared with other Google products and services). Google Analytics' advertising features are also disabled (i.e., Remarketing and Advertising Reporting features).
You can disable Google Analytics tracking completely by using the Google Analytics Opt-out browser add-on.
Third-Party Advertising Partners: Third-Party Advertising Partners use cookies to develop and display personalised content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. No identifiable personal information is collected and/or shared.
We use the information mentioned above to:
Provide the core functionality of SiteCompass: We use your information to provide services to you and to streamline your SiteCompass experience.
Communicate with you about SiteCompass: We use your contact information to send you email directly relating to SiteCompass (e.g., verification code, subscriptions, website scan results).
Resolve customer support issues: When you contact us for support, we may use your information to help resolve your problem.
Improve SiteCompass: We use usage information and customer feedback to identify issues with SiteCompass and make improvements to the service.
Monitor and prevent security issues with SiteCompass: We use logs and usage information to monitor for suspicious or fraudulent activity.
Deliver online advertisements relevant to you: We use cookies to help restrict the display and measure the effectiveness of advertising. The cookies remember that you have visited the site and this information may be shared with other organisations, e.g., advertisers.
We do not share, sell, rent, or trade the information you provide to us with third parties without your consent, except in the following circumstances:
Service Providers working on our behalf (Sub-processors): We use third-party Service Providers to provide specific services for SiteCompass. The following third-parties have limited access to specific information (as needed):
To comply with Laws: If we receive a request for information, we may disclose information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
No service is 100% secure, but we are not collecting anything outside of your email and your website URL, which mitigates many security concerns. We work hard to ensure that we use best security practices when processing the information. Your information is stored as long as necessary at the following locations:
We do not store credit card information or any other sensitive information on our own servers.
The following data can be accessed and updated:
General information: You will need to reach out to us via Contact Us form to change the email address associated with any Website URL that was submitted for audit.
Payment information: You will need to reach out to us via Contact Us form to update your payment details.
You can delete your data by requesting a data deletion (if you are a paid subscription user, you must cancel your plan first). If you would only like to update/delete specific data, please contact us.
Note that we may need to retain certain information (e.g., logs) for record keeping purposes. Any data retained will be anonymised (except IP).
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information.
More specifically, we use cookies for the following purposes:
The cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.